Stop Chasing Borrowers by Hand

Automate the reminders, trigger recovery workflows, get paid faster — a collection system built for device financing specifically, not a generic debt-collection tool wearing a different logo.

Phone calls. One-off texts somebody remembered to send. A spreadsheet someone updates by hand. All of that, swapped for automated, multi-channel communication that actually keeps borrowers engaged instead of letting cases go cold.

Digital debt collection software sending EMI reminders

Why Manual Collections Break Down

High staffing cost per case. Follow-ups that show up too late, or don't show up at all. Recovery rates that plateau no matter how much effort gets thrown at them.

● The Problem

The Economics Problem On Small-Ticket Mobile Loans

Communication that's inconsistent enough to actually damage the relationship with the borrower. Almost no visibility into what's working and what isn't. And recovery rates that just plateau, no matter how much effort gets thrown at it.

↗
High Staffing Cost Per Case
📱
Follow-Ups That Show Up Too Late — or Don't Show Up at All
▤
Inconsistent Communication That Damages the Borrower Relationship
⚠
No Visibility Into What's Working and What Isn't
⚠

Recovery rates plateau no matter how much effort gets thrown at the problem — without a structural fix, they stay there.

● The Solution

What Replaces It

Automated reminders across SMS, app, whatever channel fits. Escalation that's rule-based, triggered by actual payment behavior rather than someone remembering to follow up. And a direct line to device locking, for when reminders alone aren't moving the needle.

✓
Automated, Multi-Channel Reminders — SMS, Push, Whatever Channel Fits
✓
Rule-Based Escalation Triggered by Actual Payment Behavior
✓
Borrowers Segmented by Risk and by What They Owe
✓
Direct Integration With Device Locking — Not Bolted On, Actually Wired In
✓
Analytics and Reporting That Show What's Working
HOW IT WORKS

From First Reminder
to Closed Case

How digital debt collection works
00

Payment Tracking

Due dates and schedules monitored continuously. Payment events feed the system in real time — rules engine decisions based on current facts, not last night's batch file.

01

Automated Reminders

Timely, personalized, sent via SMS, push, whatever fits the borrower. Multi-language templates. Goal: cut first-payment miss before enforcement is ever needed.

02

Smart Workflows

Payment missed, escalation kicks in automatically — your rules, not a guess. Configurable by product, dealer, risk band, and region.

03

Ongoing Engagement

Consistent, well-timed communication keeps repayment top of mind. Still digital-heavy — humans focus on disputes and hardship cases.

04

Device Enforcement

When reminders alone aren't moving the needle, device locking kicks in — cheaper and faster than repossession. The same platform, no handoff required.

05

Recovery and Closure

Cases close automatically once payment's confirmed. No manual sign-off. Late-stage accounts export to agency or legal CRM with full digital history attached.

— Key Features

Core Capabilities

✔
Automated, Multi-Channel Reminders

SMS, in-app push, email, configurable automated triggers — all from one platform. Rule-based escalation, triggered by actual payment behavior rather than someone remembering to follow up.

✔
Borrower Segmentation by Risk

Borrowers segmented by risk and by what they owe. High-ticket devices carry longer grace periods; high-risk channels escalate faster. Your rules, not a guess.

✔
Direct Integration With Device Locking

Not bolted on — actually wired in. Digital collection handles the conversation, device locking handles enforcement when the conversation alone isn't getting the payment in.

✔
Analytics and Reporting

Portfolio-level performance tracking. Repayment trend analysis across segments. Early flags on high-risk borrowers. Workflow optimization driven by outcomes, not a guess about what should work.

Digital debt collection key features
BENEFITS

Business Impact

↑ Rate

Higher recovery with
less manual effort

↓ Cost

Per collection
across the portfolio

Scale

Consistent at volume —
doesn't fall apart

↑ Pay

Better repayment from
timely engagement

Auto

Cases close without
manual sign-off

— USE CASES —

Where Teams Use This

👥
EMI Collections for Device Financing :

Due dates and schedules monitored continuously. Automated reminders go out on time, every time — not when someone gets to it. Escalation kicks in automatically on miss.

📊
BNPL Repayment Follow-Up :

Embed device-native collections into your BNPL flow. Configurable escalation by product SKU, risk band, and co-lender. A device control layer without building it yourself.

📱
Telecom Billing and Contract Recovery :

Automate early-stage recovery on postpaid handset EMI and prepaid affordability bundles at near-zero marginal cost per touch. No manual agent involvement at each step.

⚙️
Retail Installment Collection :

Offer financing confidently knowing early delinquency is handled digitally — before field agents or legal workflow are ever needed. Cases close automatically once payment's confirmed.

WHO WE SERVE

The smart solution for mobile device financing businesses.

API-based integration with your lending platform. Works alongside your existing CRM and payment systems. Syncs directly with device locking for end-to-end enforcement. Deploys flexibly across geographies — not built around assuming you only operate in one market.

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Telecom Operators :

Automate early-stage recovery on postpaid handset EMI and prepaid affordability bundles at near-zero marginal cost per touch.

NBFCs & Lenders :

Replace dialler-heavy collections on smartphone books with omnichannel digital recovery — and device enforcement when reminders alone aren't enough.

Fintech Companies :

Embed device-native collections into your BNPL flow — configurable escalation by product SKU, risk band, and co-lender from day one.

Retailers & Distributors :

Offer financing confidently knowing early delinquency is handled digitally — before field agents or legal workflow are ever needed.

Why choose Loksiz

Built For Scale, Designed For Control

  • ✔ API-based integration with your lending platform
  • ✔ Works alongside your existing CRM and payment systems
  • ✔ Syncs directly with device locking for end-to-end enforcement
  • ✔ Deploys flexibly across geographies — not built around assuming you only operate in one market
  • ✔ Portfolio-level performance tracking and early flags on high-risk borrowers

Frequently Asked Questions

Common questions from collections VPs, NBFCs, and fintechs evaluating digital debt collection.

SMS, in-app push, email, configurable automated triggers — all from one platform. WhatsApp and SMS dominate in most markets; push works when your borrower app is installed. Multi-language templates for India and GCC are configured during onboarding.
Yes, mostly by shrinking the gap between due date and payment. Fewer borrowers slip into serious default when outreach is prompt instead of sporadic. Timely, consistent communication keeps repayment top of mind in a way that manual follow-up simply can't sustain at scale.
That's the whole point of having both — digital collection handles the conversation, device locking handles enforcement when the conversation alone isn't getting the payment in. Same platform, no handoff required. When digital cures fail, the same system applies a device restriction a dialler can never do.
Yes. Built for high-volume, multi-market deployment — no real ceiling on portfolio size. Consistent communication at scale instead of falling apart past a certain volume. Deploys flexibly across geographies and works alongside existing enterprise collections stacks via API and webhooks.

Modernize How You Collect

Automate every stage of recovery. Collect more. Spend less.

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